Close-up view on conceptual keyboard with a green 'Connect' key.

One issue people with disabilities often face (and, granted, this is sometimes self-imposed) is isolation. In the case of individuals who are blind or visually impaired, this could be related to mobility or transportation. The good news is, with technology, we have the opportunity to connect with others in so many different ways.

A customer service agent yells angrily into his headset.

[Editor's note: the following post comes from Deborah Kendrick, Senior Features Editor for AccessWorld.]

It's the dreaded call we all have to make at some point: contacting technical support for a mainstream commercial company, where we know we'll talk to a technician who has no clue how people who or blind or have low vision use a computer.

'Online Booking' road sign with an airplane overhead in the background.

Spring is in the air, and it is time to start thinking about upcoming vacation plans. Whether you will be traveling by plane, train, boat, or bus, there's a strong likelihood you'll be using travel websites and services to plan your trip.

Black wooden alphabetic letters set showing WEBSITE being set up by group of construction workers and machines

Earlier this week, we announced the launch of our new website (and if you're currently reading this blog post, perhaps you've noticed already).

A woman lies on the floor next to her laptop, frustrated with her web experience.

[Editor's note: The following post is authored by Marc Grossman, Accessibility Specialist, AFB Consulting.]

A recent frustrating experience on NPR's website (and iPhone app) prompted the title of this blog post. Allow me to explain.

Holiday shopping is right around the corner and this year I'm doing mine online. Long gone are the days of mile-long lines, busy sales clerks, and crowded stores; online shopping is convenient and hassle-free. One of the things I like most about shopping on the web is that the majority of sites contain useful descriptions of their products and are very accessible to people with vision loss. A recent review of online shopping sites in AccessWorld® shows that most e-tailers are actually ahead of the curve when it comes to accessibility.