Businesses, technology vendors, government agencies, schools, and service providers must make their websites and applications fully accessible to people with disabilities.
Test for and adhere to the most recent standards for web and software accessibility. The Web Accessibility Initiative creates international standards that explain how to make content more accessible to people with disabilities, including the Web Content Accessibility Guidelines, the Authoring Tool Accessibility Guidelines (ATAG), and the User Agent Accessibility Guidelines (UAAG).
Hire website and software engineers, designers, and project managers who are knowledgeable about how people with disabilities use digital technologies and accessible and inclusive design practices. Hire people with disabilities for key testing and design roles that impact the accessibility of the product.
Institute internal accessibility policies (including procurement policies) to ensure that any web or app-based products that the organization buys, deploys, or sells are accessible to people with disabilities.
Assign responsibility for delivering accessibility to specific individuals throughout the organization (e.g., human resources, product development, procurement, etc.) and where appropriate, designate a Chief Accessibility Officer to coordinate accessibility implementation.
- Designate resources and budget for accessibility activities, including training, evaluations, product updates, and customer support.
- Provide clear channels for clients with disabilities to offer feedback about accessibility and seek support when they are experiencing barriers.
- Conduct regular standardized product reviews to monitor the accessibility of websites and software applications on an ongoing basis.
Computer educators must incorporate accessibility knowledge and practices in technology design, engineering, and content creation training courses, including boot camps, corporate trainings, and academic computer science curricula.
The federal government must issue clear laws and regulations that make businesses, government agencies, and funding recipients accountable for the accessibility of the virtual environment through which they deliver all goods, services, programs, and activities.
Issue regulations under the Americans with Disabilities Act requires covered entities to make all of their websites and software applications accessible to customers and employees with disabilities.
Issue regulations under Section 504 of the Rehabilitation Act to ensure that recipients of federal funding do not discriminate on the basis of disability in delivering services, programs, and activities through their websites and software applications.
Provide covered entities with clear, free, and easily understood technical assistance that enables compliance with digital accessibility regulations and laws.
Pass the Websites and Software Applications Accessibility Act and other legislation to modernize requirements for accessible technology.
Improve compliance with and enforcement of Section 508 of the Rehabilitation Act across the federal government to ensure that all federal agencies are accessible to constituents and employees with disabilities.
